FAQ’s

Home FAQ’s

Are all projects hand coded?

Yes, at xhtmllive.com, our professionals are not in habit of using any sort of “code generator” or “site grinder”. Clients can rest assure and feel confident about the fact that every line of code is hand-coded or written by only the most talented front-end coders.

Is the written code compliant with prevailing W3C standards?

Yes, every code being written is highly compliant with XHTML 1.0 Strict Standard and CSS 2.1 Standard being followed by the W3C.

What browsers would be compatible with the existing XHTML/CSS code support?

Flexibility is the name of the game and thus any code generated by our entity goes on to support almost all browsers out there. Well, primarily inclusive of the following:

  • Microsoft Internet Explorer
  • Firefox 3
  • Opera 9
  • Safari 3
  • Latest Web kit /Google Chrome

Are there any protocols to be followed for the submitted source files?

With highly seasoned professionals at the helm of affairs, we don’t have any qualms in accepting source file formats stretching from PSD (preferred) to PNG and JPG to PDF. Moreover, in case if our clients have their own set of customized fonts, we readily ask them to go ahead and submit them to us.

How well does the developed XHTML code perform under Mac OSX and Linux?

At www.xhtmllive.com, all projects prior to delivery are fully tested on the Mac OS and Ubuntu Linux.

Is the xHTML/CSS code being generated SEO friendly?

Yes, for every project delivered, our professionals work hard towards optimizing the same to make it anything but SEO friendly.

Terms of Payment

How to make payment for the services availed?

Clients availing the organization’s services can go ahead and make a payment via payment Paypal.

Would you offer a discount for my project?

With an already stringent competitive pricing strategy, we tend to work with very close margins. But then again depending on the price of the project we are willing to provide the best possible and available concessions every now and then.

What’s your refund policy?

The company is more than willing to entertain any requests of a refund provided:

  • The project is withdrawn before it is initiated
  • There is a failure to deliver the project on time and within the right quality parameters

Customer Care and Servicing

Are there any more requirements towards any submitted source file?

At xhtmllive.com, we accept a range of files in varying formats such as PSD, PNG, JPG and PDF. Further, in case even if one has their own customized fonts then they can go ahead and submit the same to us without any questions asked.

Do you provide technical support after sales?

At xhtmllive.com, the standards followed are very high. In this regards, we tend to provide technical support to our clients long even after the project has been delivered.

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